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USPTO: Transforming to Meet the
Challenges of the 21st Century
Project Summary. The complexity and volume of patent applications have increased and it takes longer for the U.S. Patent and Trademark Office (USPTO) to issue patents. The backlog of pending applications has grown from about 244,600 in 1993 to more than 800,000 today, which has raised concerns about the impact on innovation in the U.S., the quality of some issued patents, and the adequacy of the agency's work force. The House Appropriations Subcommittee on Science, State, Commerce and Justice therefore asked the Academy to examine USPTO’s organization structure and its work processes to help ensure that USPTO is making progress in meeting these workload challenges, in implementing its strategic plan, and is on the right path to transformation. The Academy Panel reviewed, assessed, and recommended enhanced organizational and human capital structures, improved USPTO patent granting processes, and appropriate staff competencies. The Academy’s work at the USPTO includes strategic planning, workforce assessment, and workforce planning; organizational development and transformation/change management; performance management (to include compensation and performance appraisal systems); work process design/redesign; and program management consultation and assistance.


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